The EFQM Model - eBook

This is the digital version of the EFQM MODEL. Once you have redeemed your key, you will be able to read online or offline, take note, ... More information below.

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The digital EFQM MODEL is available in an online library via Mimeo Digital. You can access the platform on your computer browser or on the device of your choice.

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The EFQM MODEL offers a holistic framework and methodology, built on design thinking and what individuals and organisations need right now, allowing them to embrace change, drive performance and evolve for the future.

The EFQM Model, a globally recognised framework that supports organisations in managing change and improving performance, has experienced a number of improvement cycles over the years to make sure that it not only remains relevant but continues to set the management agenda for any organisation wanting a long term, sustainable future.

The strategic nature of the EFQM Model, combined with its focus on operational
performance and a results orientation, makes it the ideal framework for testing the coherence and alignment of an organisation’s ambitions for the future, referenced against its current ways of working and its responses to challenges and pain-points.

The EFQM Model structure is based on the simple but powerful logic of asking three questions:

• “Why” does this organisation exist? What Purpose does it fulfil? Why this particular Strategy? (Direction)
• “How” does it intend to deliver on its Purpose and its Strategy? (Execution)
• “What” has it actually achieved to date? “What” does it intend to achieve tomorrow? (Results).